The camera is one of those which has the lens open out longer. It is the panasonic DC- TZ95 pocket camera.
so took it for repair over Duxford airfield to a Panasonic repair specialist. This is where Top Gear was filmed from. What an amazing place with several large aircraft parked there.
Eventually found the shed number amd met the repair guys, I like to know who I am dealing with.
They said this is a common fault and already have 3 others waiting for the same parts to arrive.
Left the camera with them and now just got to wait.