I need to speak with a doctor but I’m having a really hard time trying to get an appointment face to face or even phone.
I phoned at 8am this morning for over half an hour and couldn’t get through, then when I did all the appointments were gone.
I thought I’d try make appointment online but it said I have no access to book apps online so contact the surgery, I did so and was met with,
Receptionist: oh we don’t do online apps anymore.
Me: Why not?
Receptionist: it was removed with covid.
Me: Why now then…
Receptionist: still because of covid.
Me: But there are no restrictions anymore
Receptionist: They haven’t re instated it.
Me: So how am I to speak to a doctor or get an appointment.
Receptionist: You’ll have to keep trying.
Me: But I have to work, I can’t be ringing for over half an hour and more
Receptionist: Sorry but you’ll have to keep trying.
I feel quite cross about this, I need my heart medications reviewing, what the heck am I supposed to do.? It’s horrible how it is at doctors these days.
Do you have the same problem?