After experiencing several diabolical communication problems with my previously registered GP, I moved to another where two of my four daughters are registered and everything has changed for the better from sorting out unnecessary repeat prescription items to a long overdue appointment with my cardiologist. The cardio app was much appreciated and I am in under the knife in three weeks time. I have since reported the previous GP to our area CCG and left the matter with them.
Just been listening to an interview with a GP who was telling the reporter of the cancer patient backlog partly caused, she said, by patients with symptoms not seeing their GP. Absolutely no mention whatsoever how difficult it was to see a GP as they preferred a telephone consultation approach rather than face to face during the pandemic.
So its our fault folks, oh wait a minute my GP told me during a phone consultation that I had a viral infection in my throat rather than the recurrence of throat cancer.
Aye, and my thyroid cancer wasn’t anything to worry about really, despite sitting with the biopsy report in front of her which had the word carcinoma on it. That was in the days of face to face as well.
We need more emojis or whatever that heart is called as I wanted to wow your comment.
Bad enough over the phone but face to face, which is why I get a copy of every test result. Google helps with any great big words the medical profession love so much.
I reckon they all need a refresher course every 5 years or so, to keep up with the latest developments!
Good luck with that idea! Most of them cant even write with any discernible legibility, so keeping up with the latest medical developments will be an ask too much … PMSL!
Just received copies of my CT scans results that I have had to jump through hoops to get via Royal Mail.
Couple of things here it was sent signed for yet the envelope was just posted through my door and it had been partially opened, not enough to see the contents more a rubbish envelope.
How is sending them this way more secure than via a secure email service that requires a password and random code?
This world gets more incomprehensible every morning I wake up!
I have decided that this requires some sort of explanation so am currently composing an email not to the woeful Patient Experience Team as they would probably just ignore it as they hate difficult questions in fact they don’t like to be questioned at all.
So I will go further up the food chain to see if I can get this sorted.
Blimey, good luck with that one then!
Actually there are one or two in management that care and are very willing to help, finding them can be an issue though.
Anyway I have translated the medical jargon contained within the CT scan results into understandable English and there are three matters that I will be needing clarification on so very useful but these results should be given to the patient if they want without having to faff about.
This country gets more incomprehensible every morning I wake up!
There, I’ve corrected it for you!
The press. Organisations like NHS just love the publicity - NOT!
@MrFraggle67 , Yes, l agree you should not have to faff about Mr F !
If you were a private patient l believe it becomes your property when you
pay your bill !! As we actually do pay for the NHS shouldn’t the same apply
to us as well ??
Maybe it’s the secret society complex NHS staff have developed that forbids
it??
Donkeyman!
@Donkeyman
I have emailed the IT Governance officer (Data Protection) to see what he has got to say about this farce.
The information I have received is very interesting and as I said that there are matter I need to get clarified, first port of call is my GP on Monday.
What I have noticed over the past few weeks is how disjointed the NHS is the CT scan clearly shows problems and also clearly states these should be investigate but the relevant people don’t seem to get this information so it is not acted upon.
The favourite with my cancer centre was once you stepped out of the building you were the responsibility of your GP and should be your first person to call in the event of a problem But GP are not cancer specialist and all they could was call the cancer centre and tell them that I need to be seen.
And don’t get me started on specialist nurse whom seem to play hide and seek, phone and leave a message and you will get a call back later, miss that call and tough as they don’t call twice.
It took me about three minutes of studying that sentence to see what you did - I was convinced I had misspelled something, before it dawned on me
Shush you!..I don’t want the entire forum to hear!
Actually…I just heard from a friend of mine, that she phoned up yesterday for x-ray results on a broken index finger. Apparently the results are “normal”. Normal for what? Its clearly broken, so what could normal mean? She’ll phone again on Monday to see if anything will be done about it.
A contradiction in terms.
And when you consider how important index fingers are…
(I need not elaborate, of course.)