Yesterday afternoon I phoned about an ongoing problem. I was offered a noon appointment with the paramedic prescriber who became involved with my problem, which I kept today. The resultant consultation provided an urgent on-line letter (inc photographs) to the area dermatology unit and a script for a specific steroid cream to get me through until I receive the appointment from the dermatologist.
I moved to this surgery about 2yrs ago after some very poor response from the previous setup and so far I cannot fault this group practice.