Any Laptop Experts here?

Hi everyone!

Just a wee query to see if I can fix my laptop instead of hauling it across town in the pouring rain, and paying silly money, to find it cannot be saved anyway!

I opened my laptop this morning to find it didn’t work. Pressing the power button didn’t do anything, but I could see the power light was on, so it was charging ok. No sound from the fans, nothing. Black screen like it was turned off. No sign of life.

I had closed it down last night,(not switched it off completely, just closed the lid) 50% battery power left. It had been due to update, and the update was on red, not amber - I just thought I would get it done today (unless it went ahead itself and decided to try when I was in the middle of doing something!)
I’m more concerned about the harddrive - I have photos and documents I want to rescue from it.

Any ideas on how to fix it at all?

Thanks :smiley:

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sounds very much as your hard drive has packed in hope I’m wrong, but what you’ve written happened with mine

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Sorry no expert, but its a lesson to back up those important docs and photos to cloud or a separate hard drive .

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If it is the hard drive packed up you may be lucky, it happened with the daughter at uni, luckily a tech wizard there recovered her data.

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Hopefully it’s not the hard drive gone but even if it is there are often ways to ‘rescue’ files and photographs, that does involve ‘those that know’ using specialist software, which is probably going to cost you.

The only way to avoid this happening again, even if you do fix the laptop and it’s not the hard drive, is to get an external hard drive. They are not that expensive nowadays, the last one I bought was about £50 for 500GB and give you peace of mind should something happen again. With a Mac, which is all I know, you just connect it up via a USB port and use Time Machine, that software does the rest every time there’s a change. The other, and also an additional way, is back everything up to the Cloud. Anyway, hope you get it all sorted out with not too much expense.

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@PixieKnuckles not an expert but you could try a hard shut down of the laptop by holding the power button down. Then try restarting it.

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@PixieKnuckles could it be the batteries cooked, I have an old laptop as a back up which will not run with a battery in it, just runs off the power lead.Try @Chillie6 suggestion.

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Try holding the power button down for 15 seconds or longer to see it that will make it come on.

Edit: Just noticed Chillie6’s post. X2 then. :slightly_smiling_face:

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Ok…not good with multiple quotes yet(!) but in general I did replace the battery a few weeks ago, as it wasn’t staying charged up. I did remove it and tried to run it off the mains only but no luck - yet there is power going to it still.?
Yes, I was stupid enough not to back anything up externally and won’t be making that mistake again. Also, I was told that there might be way to recover the hard drive by a techy wizard, so maybe I will have to haul it across town after all. Oh -and the power button doesn’t do anything…its utterly dead.

Never mind, thanks for your help anyway. I did run out and get a little refurbished laptop this morning for cheap, and because they clearly felt sorry for my woeful story, they threw in a 64GB flash drive in for FREE! So…I’m back online at least, but sorry for my laptop. :cry:

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Thank you anyway for trying to help :smiley:

Pixie you could get your self something like this

Take the hard drive out of your dead laptop put it in the device and connect to your new laptop.

It will show up as a drive and you should be able to navigate to the items you want to save

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Oooh! Thanks Chillie! Good old Amazon strikes again! I thought it was some specialist equipment that only PC World people had access to!

I’ll look into getting that :+1:

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You are welcome. Only too pleased to help. :grinning:

Edit: Can I come into the last posters now :rofl:

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Hrmph! Maybe for 20 mins. But don’t touch anything, don’t speak to anyone, don’t sit down and make yourself comfy. Just stand then leave! :smiley:

:hugs:

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Well, that will be so exciting, everybody will be queuing up if that’s the case!

Will I get the same ‘welcome’ if I was to make a request like that? :thinking: :grinning:

Ok it’s just a privilege to be there :grinning:

What Chillie said, Baz…to be in a ladies LTP company is quite something to behold :open_mouth:

Oh I see, many times I have seen LTP and wondered just what is was. I guessed it was Last To Post, rightly or wrongly, but have never investigated further. Now with the mention of ‘to be in a ladies LTP company’ I really will have to get a quick peek to see what it’s all about!

Perhaps it’s to do with the Scottish ladies’ contingency on the Scottish thread? That should be interesting, if nothing else I can say I have posted on that with a ‘Good Morning’ post and always had a very nice welcome from those there. :grinning:

The Scottish Thread is lovely…I don’t go there often enough really! :+1:

PK!

I have a few thoughts but guests just arriving for dinner.
I’ll be back on later.
Don’t pay out any money yet!

  1. Techies don’t believe in coincidences, so I’d start with the fact that you just changed the battery & the PC still won’t run up.
  2. If you can’t hear the disk turning, might mean power is not getting to it - unless you have an SSD installed (SSDs are silent).
  3. As has been said, many lappies will power up, just on the mains, as long as the battery is not in there!
  4. Is the fan running? If not, loss of power (again).
  5. As also already been suggested the hard drive might have failed - in which case the odds are not good for getting the data back inexpensively. However, it’s fairly easy to pop the suspect disk into an adapter and plug it into the USB socket on a different PC & see if you can read it there.
    More later!
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