I’ve got a phone with a button that blocks numbers, so I wouldn’t have said anything and just pushed the button like I do with all those sorts of calls.
If I got a text like that, and I suspected it wasn’t genuine, I would just delete it immediately.
If you replied, they’ll know it was an ‘active’ number, and will no doubt bombard you with more nonsense.
New text. They’re giving me a one time passcode for someone else’s account. Note to self. If this is a real company, don’t do business with them. So much breach of confidentiality.
If I thought it was a genuine text from a genuine company, I would respond to say they have the wrong number -
But I would check out the company first to decide if it I think it is a genuine attempt to contact a policy holder or not.
If I had any cause for suspicion it was a scam. I would ignore the message.
That does sound suspicious.
It may be a phishing trip to see which random numbers respond.
If in doubt, I would not acknowledge or respond to their messages.
My bank doesn’t even give me my OWN password in a text, let alone someone else’s.
That’s appalling security.
Even if the firm’s name is legit as you say, Butterscotch, it doesn’t mean the contact details given are correct. They could lead straight to a scammers hotline.
I would be wary of clicking or answering anything from them. It’s not your responsibility to fix their “mistakes”. If you can block the number entirely, I would.
I’m getting texts just now from a car finance company. Calling me the wrong name and saying my loan has been approved, and is ready to collect. The thing is, they have multiple numbers