Sounds like an electrical fault in one of the boards.
that doesnt sound good
@Muddy Hi Muddy , my washing washing does not like spinning one small heavy garment , it is a balance thing.
If it won’t spin (it just goes slowly round) I take the garment out and turn to spin so it empties. I then wring out the wet garment by hand and roll it in a towel to take out the excess moisture then spin both items and this works if balance /distribution of weight was the initial problem.
Sorry to hear that.
I took out insurance on my washing machine, I’m so glad I did, it needed a new drum, amongst other things.
What a shame you never took out that darn extended warranty, so annoying, I hope you find someone to fix it, it’s such a young machine, let us know what you decide to do?
Most washing machines usually have a couple of screws in the back at the top that can be removed allowing the top to slide off enabling you to see if anything has worked loose . You can also check the belt tension.
The belt slipping?
Or it could be the brushes wearing out. I have replaced several of those in one machine we had but it’s probably a service visit unless you are a DIY person.
I doubt very much it would be the motor brushes as they are direct drive so it will be a brushless motor, it sounds like you have a blocked pressure switch hose or faulty pressure switch, or board, I would try the simple first, the hose, a small rubber or plastic hose that runs from underneath, if you are able remove the top , obviously unplug it first, and see if their is a round component ( a bit like a car horn) with a small pipe attached, if you can remove this pipe and blow down it , to see if you can unblock it, , if you cannot do this then call someone out, but it sounds a simple fix so don’t stress
If it’s sticking on final spin it could be waiting to fill again, which could be a sticking water valve, but the pressure switch fault would cause this as well, and wouldn’t necessarily throw up a fault code
My machine had a similar problem when I first got it but it was self inflicted, for some inexplicable reason I had turned one of the knobs to “Drip Dry”. Perhaps you have accidentally set your machine to a similar setting?
Thank you everyone for your help .
Realspeed thank you very much for the video but my machine has more buttons and no options .
We couldn’t get any lights at all to come up .
So we tried the spin cycle with no clothes in it and after a shaker start worked .
So I will let you know how the next wash goes .
Good news is that after hunting for the warranty it seem it’s for five years !
I had a similar problem - I added more clothes (socks, shirts, etc) and it worked OK … one very heavy garment is unbalanced …
PS Amended category and tags - hope they’re OK …
Mine did this and I took the back off and changed the belt. Unstable loads are varying sizes so try with nothing but could be a new one speaking to a chap who said “items are literally designed not to last these day” starting to think he is right
Yay I did one wash and it worked dah dah
Maybe it just wanted time off . Fingers crossed it goes alright from now on.
Thanks again everyone .
Did you put a selection of clothes in …
I did
And as an unexpected bonus you’ve discovered that it’s still under guarantee too!
As I thought … jogging bottoms absorb a huge amount of water …
Now I know, I put at least 1 other pair of lightweight walking trousers in with the jogging bottoms plus, as I said, socks and shirts, so the load is spread …
I just put Sue in the machine with a scrubbing brush and shut the door… turn on the water a bit makes exciting watching . Sue doesn’t like being in a fast spin so out of kindness I always use slow spin. Not only do the clothes get clean but Sue says better than in the shower