Being videoed not working would have been even worse had it got into the wrong hands. 
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I don’t suppose you live near Manchester, do you?
We need a ridge tile replacing on our bungalow.
Yes quite near actually only about 300 miles away. the problem is it takes around 5.5 hrs+ to get there so will be enought time to just get home the same day in daylight in the summer. the only other issue is I don’t go on roofs
Very wise. I don’t know how, but I got the impression that it was you on your roof.
No good asking who your roofer is anyway, as it would cost me an arm and a leg to pay for him to come all this way.