No bank holiday for me

[Percy_Vere]

@Maree

A business full of employees who are just doing enough to fulfil the requirements is never going to flourish

You can create as many requirements as you like but employees will always finds ways to fulfil them without giving you what you need

It’s a bit like tax dodgers

Sounds a bit like the Civil Service too, to me.

@Maree

@The_Artful_Todger

Quality is all about compliance with requirements.

It’s really not! Quality is about caring about good outcomes and having the skills and good will to achieve them.

You are both right - quality is defined as “the standard of something as measured against other things of a similar kind”.