I love it . Dont have a john lewis near me i would shop there as i know the quality is superb
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No John Lewis here either, but I have liked a lot of their ads.
We recently went to JL and had to return something to their Technical Dept. No customers waiting and 3 bored looking staff sat at their desks doing nothing at all. We went to the centre desk and the woman couldn’t sort out our problem so I just asked for a full refund. I could have saved myself 20 minutes of her faffing around if I had asked her that first.