This happens when I try to exit a document - MSW requests an account name number, despite my account already being opened and recognised by the document.
It seems to be a common problem and there are several solutions, mostly related to “Credentials” on the internet.
I don’t have an MS account so it’s never been a problem. Are your documents being loaded up to MS’s One Drive for storage automatically and it’s this that’s asking for your account number?
Apparently, the Office Upload Center will be on your PC if you’ve installed Microsoft Office. You’ll often see it in your system tray–its normal icon is an orange circle with an up arrow on it. The icon changes when there’s an error or other problem, giving you immediate feedback.
When you save a Microsoft Office file to an online location–for example, when you save a file to Microsoft OneDrive or a SharePoint server–Office doesn’t just save the file directly to that server. Instead, it saves the file to the “Office Document Cache” on your computer. Office then uploads that cached file to the server and handles any connection or file conflict problems.
For example, if you’re working with a spotty Internet connection, you can save a file to the remote server and Office will upload that file later on, when you have a solid Internet connection. If there’s a problem uploading a file, Office can keep that local copy and inform you of the problem. If the remote server itself has a problem, Office can hold onto its local copy and upload the file when the server comes back online.
The Office Upload Center gives you a way to view these upload tasks and interact with them, which is especially helpful if there’s a problem. If there’s a problem, you’ll get a notification and you can deal with it. You can view pending uploads, view completed uploads, and view all cached files.
This tool does feel a bit redundant if you’re using Microsoft OneDrive, as Windows 10 and 8.1 both include built-in support for OneDrive.
AFAIK, I can’t disable OUC but, seemingly, amending “Credentials” may stop the interaction.
I haven’t got the upload centre running on my copy but ran it manually from the Start button. I notice that there is a pause button in the upload window (right click on the icon) so perhaps you could keep it on pause, i.e. never synch? I managed to get rid of the thing by killing its process in Task Manager.
Have a look in your Word preferences to see if the function can be disabled permanently.
ETA: Look on the File menu of Word and click on Account. See if you can sign out there.
If any website asks for tel number, bank/card details etc then you are on the WRONG website as searches for the website bring up wrong websites therefore please go to the above official directly.
Alternatively, you can skip the above and use a direct install link.
2-Then proceed to sign in or create a new account (2 mins)
3- Then enter the key above into the ORANGE BOX.
After it has verified, choose country and language.
Click next and download the small file in the next process.
Run this file to install office. It downloads and installs office 2016
4-Wait for the installation to complete. An Orange box will appear followed by a large white box. This is installing and downloading the office suite.
Once installed please open any of the Office 2016 packages (Word, Excel etc) and it will finalise the activation once your online and using the software. It may prompt you again for the license key. Choose to ACTIVATE using the KEY rather than sign in with your account.
Your license key is valid for the lifetime of that PC. There are no time restrictions.
Exactly the same email that I got, the only thing I didn’t do in the instructions is to log into my MS account (haven’t got one) or create a new account. Sod that for a game of soldiers.
Perhaps your method of installation set things up slightly different and launches the Office Upload component automatically?
That’s weird - just had a pop-up inviting me to sign in/sign up to One-Drive while I was typing this. Will have to check what’s starting up when my PC boots and disable it.
You are correct, the program comes with OneDrive and Skype as standard, two programs that I won’t be using. My old version of Office allowed you to choose which components of the Office Suite you installed, each of those separate components could also be uninstalled separately. With this version it’s all or nothing.
If I didn’t already have MS Office (I got it cheap through my wife’s work!) I wouldn’t have bothered. I also have Libre Office which does everything MS Office does for free.
In fact Libre Office will open many file formats that MS Office can’t handle. I found it invaluable for ‘rescuing’ some old Lotus files I’ve had for a long time. Having opened them, you can then save them as other formats, including MS Office.
Open Office/Libre both okay at what they do but in my case I needed Access (database) and Outlook, compatibles of which aren’t available.
I do have Open Office installed because a user designed some editable electrical completion certificates in .odt format which I use for my job. They’re not great but are a damned-sight cheaper (i.e. free) than buying a dedicated software program to do the job and filling in paper forms by hand is a pain in the arse.
The credentials re-appeared, so I then tried de-linking the auto-update from Office to Microsoft - that half-worked but presented update warnings, so I’ve gone back to original settings for now, since the problem seems to be escalating worldwide …
Excel files on OneDrive ask to log in for _vti_rpc
Not in my case sadly, something to do with the formatting or maybe the excessive use of tables in the document?
The .odt files wouldn’t open on my previous version of Office and neither do they do on this version - that’s why I had to install Open Office to get the documents to open.
The link you posted pertains to Office 365, the online version and I would imagine our disk-based system would work differently? See if there’s an option to disable One Drive synch in preferences. I’m off out now so will investigate this from my end also.
I, personally, have only had the problem with Word - nothing else. However, unlike some/most others, I am using Office 2016 not Office 365. I am not sure if it matters.
I also want patches to Office so I have decided to continue with the problem version and wait for a patch. Note that for me, when I get the pop-up, I can just click “X” in the upper right corner and the pop-up will go away and the file will be saved normally. You can check the date on the file on OneDrive to verify.
I do not have a problem with OneDrive. My guess is that exiting would work.
Aside: If you hover your mouse over the link in the pop-up (_vti_rpc) you will see that it points to an executable in OneDrive. I don’t know what it is supposed to do but it is a problem.
mattreed replied on August 24, 2017
I had the same issue. Thought it was a larger software/environment issue and ended up doing a full reinstall of Windows 10 since I was having a few other issues (major Office 2016 crashes even after going through the Office Repair process). But, after reinstalling both Windows 10 and Office 2016 the error persisted.
Strangely, I have not seen the error in the last two days. I’m not sure what is different.
Only thing that I have done is that when the “sign in” window popped up, both in Word and in Excel, I “logged in” multiple times (probably like 3-5 times each). One time, the prompt stopped and I was able to close normally. Other times I got tired and just closed the window.
The only thing I can really figure is that the backend OneDrive issue is slowly being fixed on a gradual rollout.
My Version of Office is at 1707 Build 8326.2076
I have just come across the following for Office 2016:
Delete cropped areas of a picture
Even after you crop parts of a picture, the cropped parts remain as part of the picture file. You can reduce the file size by removing the croppings from the picture file. This also helps prevent other people from viewing the parts of the picture that you have removed.
Select the picture or pictures from which you want to delete cropped areas.
Under Picture Tools, on the Format tab, in the Adjust group, click Compress Pictures.
Compress Pictures button on the Picture Tools Format tab
Compress Pictures icon with no label
Under Compression Options, select the Delete cropped areas of pictures check box.
To remove croppings for the selected picture or pictures only and not all of the pictures in the file, select the Apply only to this picture check box.
Now this is very useful indeed, both for saving space and ensuring security, privacy, decency, etc … is this facility new(ish)? I don’t recall it in Office 2007, which I had previously …