It never ceases to amaze me how malicious some Trolls can be and how gullible some people can be!
Everyone must realise by now that the internet is full of untrue rumour, misinformation and downright lies - imagine complaining to a school about such a silly rumour without bothering to fact-check it first! Doh!
I don’t know. Seems like a no-win situation to me. If one of the parents decided to publicize their grievance, the school could have been criticized for not responding.
I suspect the rumour was flying around, so easier to put an end to it with one letter, rather than have to respond individually to lots of parents/media/stirrers asking about it?
That letter has become the story: maybe there was an earlier part of the story I missed. The letter is world in such a way it makes them look complete fools.