Android Phone operations

Technology Technology: Questions / Help
1

My smart phone is too smart for me. I’m trying to update my card details with my phone provider GiffGaff. I receive a text from them with a link. I tap the link, put in my password, I receive a text, it’s my verification code. So I copy the code, go back to GiffGaff to put it in the space provided, BUT I can’t find the page I was on. I look under Messages, Google search, and I can’t remember where. By this time the verification code is timed out, and they send another. Help!

2

this video may help you

3

Thanks Feey but my phone doesn’t need updating. My card has expired and GiffGaff want my new card details. (And it’s an Android not an iPhone).

I could do this using two different devices, one to update my card details, one to receive the text message. But it seems it has to be done on the phone in question. Plus I’m hopeless at multitasking on the same device. If a call or text comes in on the phone I using, I panic.

I need to know if when your phone provider sends a link, you tap/click and where does that send you? To the providers webpage but how do I find that once I’ve left it?

4

Don’t you see that page when you tap on that right symbol (of three) at the bottom and then wipe until you see it? It should be the last one.

5

Yeah … bottom left there are three vertical lines for Active Apps. I think now that I should have hit that to shrink the page before getting the text, and again to get back to that page. Instead, I accidentally closed it completely. I must remember to use it more often. Cheers.

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6

Thanks all, not least, the man in the phone shop this morning.

7

Yes, it’s either the right one (e.g. on my Pixel 7a) or the left one as on my Galaxy tablet. Glad it works.

8

Thanks, yes, worth knowing. I didn’t realise different Androids were different in that respect.

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