I have, today, received formal notification, from Santander, of a change to the log in procedures for online banking (to use app ID or OTP) but no date for introduction has been specified …
The FCA, in line with European counterparts, is easing the mid-September deadline.
The regulator said that it would not enforce the rules for a further 18 months, where providers could show evidence that they were “taking steps” to comply with the system.
A lack of preparation, complexity of the system, and the potential impact on consumers were given as reasons for the delay. The FCA will also review the way the system is planned to work.
Analysts said the decision would be met with relief in the affected industries.
Jeremy Drew, co-head of retail at law firm RPC, said: "Retailers are going to be delighted that the FCA is taking a pragmatic approach to enforcement of SCA.
“There has been real concern that some of the security solutions being offered to retailers were going to be so jarring to consumers that they would abandon purchases at the online check-out stage.”
Scam alert: fraudsters exploit new online security checks with phishing attacks
Watch out for fake emails taking advantage of strong customer authentication
Scammers are mimicking new security measures designed to keep you safe online, by sending fake emails that attempt to steal your banking credentials and personal data.
Banks, card providers and retailers across the EU are asking customers to provide up-to-date contact information, as part of new checks for online card payments known as strong customer authentication (SCA).
Fraudsters are imitating these messages, aiming to get hold of your details at a time when you may be expecting these requests and so let your guard down.
It will never be a problem for me because I only order by direct voice contact with customer services from the company I wish to do business with.
Last week I rang eFoam for a set cushion core replacements; they took my name + address, the size details + type and then they quoted me the delivered price. I agreed, gave them my CC details then the code on the rear, then they advised me the signed for delivery would be in two days time together with my order number.
All very easy from my point of view and it arrived as expected :thumbup:
I was in NatWest yesterday and asked them about this. Was told it only applies to those who already have a mobile cell phone number registered with them. If you do not give them a number or have your existing one removed - nothing will change. Had to order a DVD from Amazon - just to check this out - and the order went through OK - no problem. Thinking this may be just because I am known to Amazon anyway - I later ordered some craft supplies from a company I had not dealt with before - that order also went through OK. Hadn’t realized it applied to card use as well but had used my debit card in town yesterday - without a problem.