The Australian Competition and Consumer Commission (ACCC) is suing Micro$oft for misleading conduct.
The ACCC has launched proceedings against Microsoft for allegedly misleading customers about subscription options and price increases after it integrated its AI assistant, Copilot, into Microsoft 365 plans.
The regulator has alleged that since late last year, the tech giant told subscribers of certain plans that they must pay a higher price to maintain their subscriptions, which would now include Copilot, or they would need to cancel.
The ACCC said Microsoft misled customers by not disclosing that subscribers could retain their current plans, without Copilot, at their existing lower prices.