Holiday scheme or scam?

Just going back to last July when I posted this thread. Here is my main post once again:

[I]My wife and I were on holiday earlier this summer and we decided to visit an area of the resort we’d been to before for a day on the beach for our penultimate day. As soon as we got out of our taxi we saw a lady sat on a wall who asked if we wanted a scratch card. She said they were free so we took one each. My card said I had won a bottle of wine but my wife’s said she had won “a major prize”. The lady on the wall told us that this would be either £1000 in cash, a laptop, or a free holiday. Wow! We guardedly thought (‘hmmm…wonder what the catch is’). The beach girl was over the moon and said that because of this she had got a 60Euro bonus…then said that if we could spare 90 minutes of our time (we hadn’t even set foot on the beach yet) and go with her in a taxi, we would find out which prize we had won and receive our bottle of wine (wasn’t too fussed about that).

After some deliberation, we said “we might as well, we have nothing to lose do we?” and the girl made a phone call and then hailed a cab where we were whisked off to this very posh hotel a few blocks away. Outside meeting us was a pretty young lady who ushered us inside to meet another young lady who was full of charm and compliments and we followed her up to an outside lounge area where we were asked what we wanted to drink, ‘thanks for coming’ etc etc. The hotel was beautiful.

The ‘representative’ then scratched out the secret panel on the scratch card and, lo and behold, we had won a holiday!! “How fantastic!!”, she said. And then the patter began in earnest. But we could only receive our holiday if we agreed to something else first…
If we said “Yes” after listening to her spiel, and agreed to the terms, we would get the holiday. We were then joined by the general manager, again very charming who listened in.

We were told that for £6000 we would receive the holiday in question (to be spent at this hotel), plus receive another eight weeks’ holidays to be taken over the next five years. All inclusive at hundreds of different locations anywhere in the world and at the most exclusive hotels such as Hilton, Sheraton, Ramada and so on. We could pay either in full there and then or in monthly instalments at £110 per month over five years. This did sound too good to be true but for some reason my wife and I were both up for this (or gullible and deluded to the point of being impulsive), such was the sales girl’s enthusiastic banter and after her prompt at the end of this we duly said “Yes”.

We went to an accountant (a Swedish girl, again very nice and pleasant) and signed up. We went through lots of paperwork which all seemed very above board (which is hopefully is), and I paid £1000 deposit on my Mastercard debit card, which for some reason I had with me, unusually. She said she would ring us the following week at home to finalise the payments. We all had a coffee and by this time it was getting overcast and we went straight back to our own hotel instead of going on the beach.

Later at night, over a restaurant meal, it suddenly struck us what we might have done - “Oh My God!” - but we decided to look into things when we got home.


Returning home and the following Monday I received an email followed by a phone call from the ‘agency’ and they wanted to know how we would like to proceed with the payments. I told her that after some thought we were not too happy about spending £6000 over the period of time and was there another option, including the possibility of cancelling - even if I were to sacrifice the deposit I had paid. She said that was not an option and would not be possible. I then said I could not afford the full lot as she was now saying £2000 had to be paid by next year in one go. I told her that she hadn’t mentioned this at the time and she said it was in the small print. I told her I’d call her back in a few minutes.
On reading through the contract, we noticed that it was in the small print and I was now getting rather flustered and feeling rather nauseous about the whole thing. I said I simply do not have ready cash when she wanted it by next year as I have other commitments, not to mention now having to save up spending money and the cost of flights. She then spoke to somebody else (probably the manager who we saw on the day) and he/she advised her that we could now go with a third option instead where we could have half the amount of holidays for half the amount. We were told we would get another four weeks holiday added to the one we would be spending at their place next year for £3000 - that would mean instalments over a 2-year period. I decided to settle the whole amount in full, pending their authorisation. I then had to arrange with my bank a transfer for the amount to their office in euros, which was sorted out the next day. I duly received confirmation of receipt.

On reflection, I am in two minds about this whole affair. On the positive side, if it all works out, this looks like a very good deal: 5 weeks holidays anywhere for three grand over three years. I have looked on Trip Advisor and have noticed quite a few posts from people who have been offered similar deals, some have turned out well and others have had to complain, mostly about the noise around the area. Most have been happy with their stay at the hotel. What puzzles me is the lack of information about the further ‘holidays’ we are meant to receive after the one next year – nobody has mentioned these online anywhere and that is strange.

I am also in a quandary about if I’ve done the right thing. A lot of this seems completely above board and fine, but I’m going to armed with plenty of questions for this team of people when we visit the resort next year – and I certainly won’t be duped into signing up for anything else. I think I have mentioned everything here but please ask me any questions – and I’m definitely up for any advice given or even any of your own personal experiences if you have been as utterly stupid as myself.[/I]


So there we go. This all happens at the end of this month. I shall keep an open mind but I’ll also be ready for their patter with a zillion questions too! :104:

Barry - I do not own a credit card - but the bank alerted me to a scam/fraud on my debit card a few weeks back - and refunded money.

Floydy - I hope it all turns out right for you in the end. Scammers and fraudsters are the scum of the earth - and I know how it feels to be on the receiving end.

Thank Silver Tabby :slight_smile:
I should have returned to this thread after my holiday tbh, but it’s a memory jogger for myself so that I can gain a little more info to take with me :slight_smile:

Re debit card protection

Thanks mate. Last resort I think, but if we get there and they have all disappeared and there’s no actual hotel running as a business anymore I reckon we’d be in with a chance with doing it this way.

Watch out for the 120 day time limit though Floydy… :shock:

Good luck anyway mate.

I almost forgot about this, so an update is called for I think to keep you in the picture.

We had our initial holiday on this scheme and returned home on Friday.
The resort in Tenerife itself was superb with my wife and myself enjoying our much needed vacation.

The hotel was adequate, though we did begin with a basement room(!) which I immediately got changed at reception for a second floor apartment instead. Nice and roomy with two balconies it was ideal for our needs.
Unfortunately there was a lot of building work on the premises which couldn’t be avoided, although luckily we were situated at the other end of the complex so it didn’t bother us too much. Also, we were out most of the time anyway.

Right, to the initial query I asked a year ago.
The team who spoke to us last time requested a meeting with us on Wednesday last week where they were very accommodating and pleased to see us again. I am pleased to say that they answered all of my questions, queries, rants and what not and duly realised that this time we were no pushover.
They did try to entice us with a “lifetime offer” which we flatly refused. My main sticking point to them saying that "No, we want our money’s worth and all of our remaining holidays before we commit to any further ‘time share’ offers. They understood completely, were nevertheless disappointed but I’m sure respected us for our dogmatic stance we took by refusing their advances.

I wanted to clarify what we had to come for our remaining holidays and it turns out we have four weeks to take over the next four years - which is easily do-able. These week-long breaks can be taken when we like at a whole host of places; world wide destinations in a luxury apartment, self-catering to the value of £750 each (which will only cost us our flights). A number of cruises are also included, so that’s also a possibility.

Next year we are looking at two separate weeks in the UK - so no flights necessary but some wonderful accommodation. The following year it will be Cyprus and we’ll really push the boat out, so to speak with a top class hotel.

So at the end of the day - and all our worries - this turns out to be a pretty worthwhile scratchcard win I think.

Chuffed for you Floydy , well done . You took a chance and it worked .

Blimey Floydy, I was just reading all the posts for the first time, I must have missed this thread last year.

I so glad it worked out ok in the end. I think sometimes, we hear so many horror stories that we naturally assume we have been conned but it isn’t always the case.

I’m glad it worked out in the end Floydy.

Pleased you are happy with your purchase Floydy. We have friends who had a time share in Playa de las Americas for many years, they were completely happy with it and when they had had enough they sold it. The only down side seemed to be the service charge which increased every year.

Thanks all :slight_smile:

Thanks Val.
The difference with this scheme is that it isn’t confined to one place. There are many different holidays we can choose from for the other four weeks we have remaining.
We’re definitely staying in the UK next year though to save on flights.

I’m pleased you enjoyed you holiday and it all worked out for you Floydy :slight_smile:

Good to see you home safe again Floydy and that your holiday investment worked out ok too…problem is with holidays though you get back and after just a couple of weeks you want to be off again. :slight_smile:

They could pay a fee and stay almost anywhere in the world I think. I remember staying with them in a fabulous apartment in Puerto Banus one year, you really couldn’t fault the properties at all!

I wanted to get back out there the minute I started work again last night, Summer :cry:
September can’t come soon enough! :cool:

That’s the sort of thing we’re looking at, Val. It’s just nice that I’ve paid the initial cost of the holiday apartments. All I need to do is book flights. :cool:

Glad it all panned out Floydy. :023: